JOIN MYPROTEIN REWARDS

Myprotein Rewards is our free loyalty programme where you can earn points on your purchases and unlock exclusive benefits. The more you spend, the more you get back – from free gifts and early access to sales, to member-only apparel.

What is the Myprotein Rewards programme? 
Myprotein Rewards is our free loyalty programme where you can earn points on your purchases and unlock exclusive benefits. The more you spend, the more you get back – from free gifts and early access to sales, to member-only apparel.

How do I join? Is it free? 
It's completely free! You are automatically enrolled in the Myprotein Rewards programme as soon as you create a Myprotein account and opt into Loyalty. 

Where can I see my points and my tier? 
Simply log in to your Myprotein account. Your current points balance and tier status will be clearly displayed in your account dashboard.

How do I earn points? 
The main way is by shopping! For every £1 you spend, you'll earn points. You can also earn bonus points for completing actions like downloading the Myprotein app or completing your profile.

How do the tiers work? 
It's simple: the more points you earn, the higher you climb. There are four tiers:

Bronze: Your starting point.

Silver: Unlocks your first set of upgraded benefits.

Gold: Where the rewards get even better.

Platinum: Our top tier, with access to all the best perks we have to offer.

How do I move up to the next tier? 
Your tier is based on the number of points you've earned over the last 12 months. As soon as you earn enough points to cross the threshold for the next tier, we'll automatically upgrade you.

How long do I stay in a tier? 
Your tier status is based on a "rolling" 12-month period. To stay in your tier, you just need to make sure you keep earning enough points to meet its threshold. For example, if you become a Gold member in June 2024, you'll need to have earned enough points between June 2024 and June 2025 to remain in the Gold tier.

How do I claim my free Welcome Gift when I level up? 
This is an exciting part! The moment you're upgraded to a new tier (e.g., Gold), we'll send you an email to congratulate you.

Your exclusive gift will be waiting for you.

On your next order over the minimum spend, simply pop the specific gift item into your basket.

We'll automatically apply a 100% discount to the gift at checkout, making it completely free.

How do I claim my Birthday Gift? 
Happy Birthday! If you are in the Silver tier or above, you're eligible for a birthday treat. We'll email you at the start of your birthday month. The process is the same as the Welcome Gift – just add the specific birthday product to your next order over the minimum threshold, and it will become free at checkout.

How does the free 'Gift with Purchase' offer work? 
This is one of the best perks for our top-tier members! When you are in the Gold or Platinum tier, if your order is over the required spend, we will automatically add the free gift to your basket. There's nothing you need to do – it's a surprise and delight moment, from us to you.

Do my points expire? 
Yes. Your points are valid for 12 months from the day you earn them. 

What happens to my points if I return an order? 
If you return an order for a refund, the points you earned from that purchase will be deducted from your account balance.

Can I swap my free gift for cash or points? 
Your free gifts are non-transferable and cannot be exchanged for cash, points, or any other product. We've chosen them especially as a thank you for your loyalty!

We hope this helps! We're thrilled to have you as part of the Myprotein Rewards programme.