Following the claim regarding a ‘foreign object’ in one of Myprotein’s products, The Sun has apologised and accepted that the allegations about Myprotein are in fact false. Quality is everything to us, as it means everything to you. Thank you for your continued support, and please share this update to correct those who need to be set right.
The full apology can be read below:
Apology issued by The Sun:
On 12 April 2017 we published an article from an agency recording concerns by a user of Myprotein shake powder after he found a dead mouse in a packet of it that the mouse had found its way into the powder during the production process.
Independent investigators have now looked into the case and proven that the mouse could not have entered the powder at any time during the production process.
We are happy to set the record straight and apologise to Myprotein.
The pathology report, completed by ‘Ecolab Pest Elimination’ confirmed that the foreign object was not present when leaving Myprotein’s production facility. Our process includes industry leading food safety equipment, including X-ray machines which detect and reject 100% of products containing foreign items as small as 2.5mm. Due to this industry-leading approach, it is mandatory that we assure our customers that our production facility is Double-A grade certified by the British Retail Consortium Global Standard for Food Safety and is committed to continued quality improvement.